Internet connection issue The internet stopped working. They weren't able to find the issue and after 5 days they booked an engineer. After the engineer checked the line he told me and I quote " Your line has been CEASED by mistake. Your provider needs to UNCEASE your circuit and switch it back " After chatting with 6 people on talktalk customer service and 6 different departments they were unable to find the issue. They refuse to send me a deadlock letter or to confirm talktalk is a CISAS member. Worst customer service, worst ISP. If I could rate 0 stars I will do it. Ofcom reported, next will be CISAS. The issue was first reported on 21.09.23 and still not resolved. AVOID talktalk. Poor and slow connection when worked, tech department only knows how to reset a router, nobody knows how to solve an issue.