The website is like walking a maze blindfolded with one leg tied to a mad dog running in the opposite direction. They will charge you early cancellation even given advance notice of end of contract. Then when you ring on the day the contract ends they place a further " processing charge" for 30 days going forward £30 plus . It is simple ....when a contract ends a simple document should be available to give notice of the termination of a contract at its completion. I will write to OffCom to advise them on contract completion charge SCAM . Don't trust them !