I have tried to cancel my account (out of contract) the hassle and struggle to do it is horrendous. have spent on the phone over 90 minutes being thrown around like a ball from department to department, with each asking you the same questions. till i got to a dead end "you're caller number 5" for over 20 minutes and just hung up. then tried my luck on the life chat. after 45 minutes ohh you can't actually cancel it on here we will call you at some stage.
11 months ago
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