Worst service ever had in my life taken two and a half weeks to get a engineer booked to come out took that long to even get to speak to anyone and then yesterday he doesn’t even show up and I get a call from his offices saying he needs a parking permit when I have them and he didn’t even arrive I have cameras outside my home proving he never showed up and I called them 7 times and they have technical faults on their lines what a surprise I rea arranged my whole day couldn’t go to work and he doesn’t show up so I lose a days salary and I’m told if I’m not home they would charge me £75 the audacity of it all makes you laugh so will you be knocking £75 of my bill and reimbursing me my days wage as he didn’t turn up?