Absolutely awful customer service. Ridiculous, they are the slowest most incompetent customer service department I have ever had to speak to, They were the slowest responses ever. They send me through 6 different 'experts', 6. Every time a new transfer to another expert they did not read the previous chat like they were supposed to making me constantly repeat myself, and tried to make me go through a security check twice. I gave them every information they asked for and they were completely lost. At some point, they had promised me they would cover the fee for me and then not 2 minutes later went back on their statement saying they could not do it, with no information why. Eventually, I just had to cancel with them because it was 2 hours of agony. Now I am asking for a review link to their support chat and they keep putting me on hold for longer than 5mins hoping I don't post the review and just leave after what they put me through, it feels criminal.