I think this company is a big fraud, I wonder why the regulators are still allowing this company to operate in the UK. They will give you an 18 moths contract, you pay direct debit for 18 months and bumm! they won't let you go. You will call to tell them you do not wish to continue, then they keep passing you through 5 different departments with each one claiming that they aren't responsible for signing you off. At the end of the contract, you leave them and join a new company and after 2 years they will resourface to tell you that you are still owing them and will drag you to CNBC through a third party. STAY FAR AWAY FROM THIS FRAUD CALLED TALKTALK. You are just in luck seing this, because you have no idea what this unfair drag to CNBC as caused me and my family.