Honestly I would give them less than 0 if I could.
The broadband service is absolutely terrible, you can't even stream Netflix on one device without it buffering and of course, when you flag the issue they always say it's all good.
Customer service is utterly useless and rude, I had to call them for an entire week, got hang up on my face twice and when I managed to talk to someone, this person would just talk on top on me and not listen.
They made a mistake not registering a cancellation that I gave one month notice for and just decided on their own to extend my service for an extra week after my contract expiration date so I have now been forced to pay for an extra month in advance at an increased rate that they say I am gonna be refunded for (minus the extra week I didn't want in the first place because of their issue).
Just choose anyone else over them.
2 months ago
TalkTalk has a
1.2
average rating
from
1,513
reviews
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