So #TalkTalk. Nearly 4 weeks with no internet, countless long and useless phone calls with so called customer service, and finally an engineer comes. 4 hours later the problem appears to be resolved. The manager who arranged the engineer promised me two months direct debits returned as compensation, plus the costs of us having to pay to use BTWIFI Fon (£104.25). He even told me to keep the receipts which I did. Could not face phoning customer services again to arrange payment so went through their online chat. Two and a half hours later I was passed from customer service to technical, back to customer service, back to technical, offered £22 compensation (!!!) and am now waitng for a manager to call me back to discuss. They told me it would be in the next two to three hours. Warning: if you have a life do not use TalkTalk. The worst customer service I have ever had the misfortune to experience. It is beyond a joke.