Do not use this company. Atrocious customer service, the whole system is designed to get you off the phone and to save them money, you will be lied to, we had two weeks without any service, phone or internet and we work from home. Ask to speak to a manager and they just lie, each time you call you will get a different robot with an atrocious grasp of English, ask to speak to a manager and call 1 left hanging for over 20min called back, new robot, manager will call you back within another 48 hours ( each time you call they put you back to the end of the queue!) no call back. Answer 3 we do not have managers, reading out texts that i have already received does not amount to customer service. My wife worked out that they had connected us to someone elses line another 48 hours and two calls it was fixed. Find another provider.