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annoyed
I'm leaving the UK and need to cancel my service, they have kept me on the phone for close to an hour already. They try to ask you to transfer your account to new tenants, friends, family...I have a bundle including broadband and mobile. You need to speak to each group individually to tell them you are cancelling and go through the same set of ridiculous questions, now I am on hold to talk to the loyalty team bc they apparently are the ones that handle the cancellations?!
7 years ago
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TalkTalk has a 1.2 average rating from 1,513 reviews

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Alice, Customer Support

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