Had the worst year ever with talk talk. Consistent network failure and evey phone call was either dismissed and advised to call back when it stopped working so they had a better chance to find the problem? The majority of the time the office was closed when my wifi stopped and they rushed me off the phone when I tried to explain this. Or they just completely hung up when they realised my call would take more than a minute. That have still charged me for months of no working wifi so I need to Seek legal advice as they refuse to deal with it. They made it impossible to discuss or solve anything. Some advisors even cutting you off and speaking over you to try and finish the sales script without listening to the actual problem. Which Is managements problem for pushing sales scripts instead of listening to their customers. Do not go near talk talk you waste so much money when your sky or phone etc can't connect to the wifi.