DISGUSTING COMPANY I am on Talk Talk's basic broadband and phone package. When I first phoned them to find out how much the monthly costs were, their indian sales staff lied by giving me a much lower quote than the actual broadband costs. I signed up, thinking I was getting a bargain. When I found out a month later that the bills were higher than the figures they quoted, I phoned them but was basically told it was tough luck and fobbed off. The broadband has been generally slow - almost unfit for purpose. Some days nearly non-existant. On the best days, it can just about play HD video, but buffers a lot. Websites take ages to refresh and there is a general inconsistency in the speed from day to day. Extremely poor, overall. Last month they charged me premium rates for calls which should be charged at UK standard landline rate - without informing me. This drove up my landline bill considerably, taking it into arrears. They ended up cutting off my phone so I could not make outgoing calls. This, in turn put my account in considerable arrears and a couple of weeks later they cut off my broadband and demanded I pay my arrears in full before reconnecting me. This company is disgusting. Nothing they say can be trusted. No doubt all their customers feel the same way and are jumping ship. So Talk Talk are obviously clawing as much money from their few existing customers as they can... By creating extortionate charges and fleecing customers while they still can before they go bust. I will be cancelling all Talk Talk services as soon as possible. This company has no idea how to conduct business in civilised society. The sooner they die a death, the better for all of us.