Avoid at all costs. As soon as something goes wrong you'll understand that you made a very bad decision joining them. My phone and internet went dead. As my account was on my wife's name I used their chat service to contact them. Assuming there was a woman on the other end they brush it all off telling there is nothing wrong with the line and were asking me to do all of diagnosis. After an hour of me telling them is the line that is at fault and not the route I gave up and told them I was in fact the husband and I wasn't exactly a tech idiot. Suddenly they managed to find a fault with the line. Sexiest that apart I kept being transferred from department to department the entire afternoon spent dealing with them getting nowhere. I was promised a call back by a manager which didn't happen. I had to call them. Again 2 hours and 10 minutes being passed from one department to another. All the time talking to managers who could not change my experience and then being insulted with £2 compensation. Only when I asked to speak to a person of higher authority did he find another £10 still half the cost that I had to spend to purchase mobile data. To conclude don't be fooled by the cost saving as you'll pay in other ways. Avoid avoid avoid. I am stuck on the contract I have no choice but soon as that is over never going to renew with them.