Appalling customer service staff, can barely speak or understand English. They read to you from a card and are unable to understand if you veer away from their pre loaded replies. Ask to talk to a manager and be kept waiting 30+ minutes, then you are placated and lied to just to get you off the line.
Their complaints dep't is also based in Asia, so don't expect any satisfaction!
Their "cable" service is only to the main service box, then it is normal phone line to your property.
7 years ago
TalkTalk has a
1.2
average rating
from
1,513
reviews
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