After being a customer for several years I wanted to upgrade my simply broadband service which was frustratingly unreliable to a faster fiber optic contract.So I called the phone number provided by talktalk for sales just to be talked condescendently by a female agent in South Africa who went even the extra mile to hung up the phone on me. It took me more than 1 hour to be on the phone with different talktalk representatives who did not seem to be able to provide any UK talktalk contact details.Waste of my time and waste of money for a rubbish service.As a customer I do not expect my behind being kissed but I do expect to be treated with respect.I wanted to take up a 18 months contract when I called.I did not expect to be disgusted to the point of not wanting to have anything to do with this company.To boot the second day I have received a call from a manager in conjunction with my complaint about their agent (who did not even listen to the recorded conversation between myself and the call center agent)and when I mentioned that I will be disconected in the next 7 days the manager concluded that she will close the complaint.Very professional.Losing a several years customer and not even giving a toss about having a look into the issue that triggered this response.