DO NOT USE TALKTALK!!!!! They are hands down the worst!!! First of all they got my wrong address and sent the hub to a different address, they then had to make another appointment to install the hub which took a week. They told me that the Internet would be on before midnight. It wasn’t. I then phoned and complained and after running line tests they set up another appointment for a bright sparks engineer yet ANOTHER week later. The guy (who was lovely) informed me they should never have sent him out, it was a problem that openreach had to deal with. I then phoned and complained and they arranged to have openreach come out within 72 hours. They didn’t come. I then got on the phone and they insisted on running all the same line tests that both I and the brightsparks engineer had already run again. It then came up with they need to test the line with an alternative router and they’ll send it out to me within two working days. The brightsparks guy has already tested it with an alternative router so I have no hope that this new one is going to work. I am a uni student with several assignments coming up I have had to pay to use the Internet elsewhere and for data on my phone which has amounted to double what I would pay for 1 month’s internet. The only compensation I’m getting is not paying for the time that I have no internet. I’m fuming! Should have stuck to sky.