I am not happy with service, the worst ever company i dealt with who failed to provide me with the service it committed to and is charging me for, The problem with internet been ongoing 2 month already, the internet connection is extremely poor which does not allow even to download my emails smoothly , not to properly work from home. I reported the internet connection problem 2 months ago, spent hours on the phone with them and with engineers, had 3 engineers visit so far , who finally confirmed that the problem is possibly with the router itself advising to get a replacement one. Spoke with talk talk 3 times already during the last 2 weeks about the router replacement, had 2 phone calls from talk talk to confirm the replacement router on its way ,called them again today to find out that router has not been sent out This is not a company ,its a joke, company taking a joke of its customers and not providing the service it commits to , this is not to mention that TV has not been installed until now which i already gave up, but internet connection this is a real joke, ongoing for 2 months , they cant send a replacement router but will keep on calling to reassure this has been sent out! What a joke I cant cancel the contract because there cancellation fee will apply , for the service which they failed to provide and commited to. Any ideas TALK TALK on how this will be sorted now????????????????????????????????????????????????????????????????????????????????????????????????????????????????