Hi. I've been TalkTalk customer about 6 years. The last 8 months I try switch broadband from regular line to fibre which they offer to me about 10 times by my TalkTalk account and promotional letters. But this was not possible because my address basically wasn't connect to fibre broadband line. They try sold me product which physically DIDN'T EXIST!!! They do mistake, but the worst think ever is that they never said that they do mistake. They offer me this product for another 8 months, this is mean they are lie to me for next 8 months. I've done my private investigation. I sent letters to ombudsman, openrich, bt, virgin and fibre NI association and customer advice and they are clearly answer me that TalkTalk CAN NOT connect me to fibre broadband because my address IS NOT connect to fibre lines!!! This company is completely incompetent. You CAN NOT trust TalkTalk at all. TalkTalk is a company that lies to its clients in order to achieve property benefits. I've got all letters and conversation from all company which I spoke with, so I can proof every single word what I said. Martin