I have not experience with other provider, but there hardly can be anything worse. Very poor Internet, it is dropping many times every day without any reasons. Customer Service openly mocks. I wrote dozens of emails, spent many hours chatting. Customer Service promised me to call back more than 20 times and write the answers. No one has ever called and not written. I tried all the ways trying to fix the Internet and get compensation, but all was unsuccessful. The most mocking thing: you can not call the Customer Service they are always busy, but you can write to the chat. Respond "very polite and sympathetic people", each time you have to answer many questions of security, tell the problem, discuss the obvious solutions. Then, after 30 minutes, when you are approaching to difficult questions, they turn off the Internet. The next time you turn on the chat, you get on a new person and start all over again. And so it is infinite. Summarizing: terrible Internet and terrible customer service. Advice to all new customers, do not be tempted by a cheap price, avoid the Talktalk. I wish existing clients patience and quick escape.