Absolutely fuming!! Moved house on 13th July and still no internet! I called up on the 26th June to advise and was informed it would be switched over on 16th July. I’ve called countless times since and spoken to several people who said they would log a ticket and it would be completed in 3-5 working days. Yesterday was the 5th working day and STILL no internet. No one I speak to seems to care, my emails go unanswered and I’ve had enough. It’s now 17 days since I was meant to have had my internet connection switched over, and over a month since I booked it in. Need to spend less money on advertising and more on customer service training.