THIS IS THE WORST COMPANY I HAVE EVER HAD THE MISFORTUNE TO DEAL WITH. THE BROADBAND IS ONLY 1.5 WHEN WE WERE TOLD IT WAS THE SAME AS SKY. HOWEVER, TALK TALK ARE WORKING ON THE PROBLEM - ONLY INTO FOURTH MONTH NOW SO SHOULD BE RESOLVED BY THE END OF THE CONTRACT. MY MUM IN SOUTH AFRICA WAS DYING AND THE INTERNATIONAL CALLING DID NOT WORK SO HAD NO CHOICE BUT TO USE THE TALK TALK MOBILE PHONE AND TALK TALK SAID THEY WOULD CONSIDER A REFUND WHEN THE COMPLAINT WAS RESOLVED. OF COURSE STILL NOT DONE AND HAVE CHARGED US PENALTIES. IF YOU PHONE MAKE SURE YOU HAVE AT LEAST 2 HOURS TO SPARE AS THEY REPEAT THE SAME QUESTION AT LEAST FOUR TIMES.