I signed up to Talk Talk Broadband at the begging of August this year (2018) as a new customer. At the time I was promised a £75 Amazon voucher if I signed up on line. After signing up I received an email informing me that I had to wait for 90 days before I received the voucher. Almost 135 day later, still no voucher.
I contacted them again and again, they eventually said that it would take up to 60 further days as they need to open & escalate a claim. Just found out from a customer service manager that the claim needs to be closed as they no longer offer the voucher scheme, it was a 3rd party who offered this NOT Talk Talk.
So in short... no voucher on its way, no help from Talk Talk other than fobbing me off. Very very disappointed customer. NOT EVEN AN OFFER OF ANY FORM OF COMPENSATION.
6 years ago
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