Been with TalkTalk for several years now. In terms of price, I think they are hard to beat. In terms of customer service, they are apalling. I feel sorry for the call centre staff as they have to say what they are told, and handle irate cutomers without, generally, having the knowledge or ability to do so.And all in a second or third language. I renewed my contract in January, after many, often conflicting, conversations. Today, I received my first invoice under the new contract...I have been charged an additional £4;00, for TV. this is an old old box that I didnt ask for and don't want. When I queried the charge, I was told that it was for "multi room TV", which I dont have. It seems that all existing customers were charged this in February. Who Knows, who cares, its a company that seems hell bent on self distruction