talktalk is absolutely the worst internet provider. their customer service is ridiculous. i asked to transfer my account in 2018 to my new address and talktalk cancelled my account. They then told me i had to take out another 18 month contract or i would have to pay my full contract fees from my original 18 month agreement. after complaining to talktalk they agreed that i could terminate my contract after 8 months because that was all that was outstanding from my original agreement. my 8 months come to an end in may 2019 but my super fast fibre is running at 11mb, i complained and got nowhere. i then asked if i paid for the remaining 2 months can i terminate my contract and talktalk told me i have to pay £193 , even though i have an email from talktalk to tell me i can terminate in May. I have sent talktalk all the info and still they are failing to do what is right. All i want to do is get away from this pathetic company without being robbed of £193.