Tried to stop our contract just now due to poor connection. The customer service sounds like an dummy for 1, keep asking us to repeat what we said! And 2, she asked us to give 30 days notice to cease the contract says it’s their policy. Fine. But our contract ends on 21/06/2019. She could’ve told me that i can stop our contract on 21/06 but she didn’t. Instead, She put it through and ends it on 19/06/2019 and we will be charged for penalty for those 2 days for breaking the contract and also paying another month fee!!!! This is ridiculous and not to mention the broadband connection is very bad and the router they sent us before didn’t work. Will never use TalkTalk again!!!! What a scam!!!!