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Anonymous
One star is too much of a rating, AWFUL company. Talk talk have taken 6 weeks to set up our internet and continuously told us ‘Your internet is now up and running’ we ring up to explain it doesn’t work, they tell us it’s a fault in the line and to wait until *date* (2 weeks later) after this happening multiple times they suggest sending an engineer out to which if the ‘fault’ is our own is a £65 charge. Asked many times each phone call why we were told our internet was working when it wasn’t and their excuse was ‘There’s a fault in the line’ or ‘We are trying to resolve the problem’ STAY WELL AWAY - AWFUL COMPANY AND AWFUL CUSTOMER SERVICE
5 years ago
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TalkTalk has a 1.2 average rating from 1,513 reviews

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Alice, Customer Support

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