Someone has set up a Talk Talk account with our address! We are receiving letters and bills from Talk Talk and now debt collectors letter for a person who does not live at our address! Talk Talk have took over our BT line. I have called approx 5 times to explain that we do not have a Talk Talk account and that the person who has set up the account does not live at our address. Still not sorted out! To add insult to injury they are phoning the Talk Talk number which is live at our address to talk to the mystery customer even though I have said they don't live here and to email their customer. Dreadful customer service!