had absolutely bad experience with Talk Talk. Since day one I had issues with the internet connection, spend hours on the phone with them to try to resolve the problem. Opened several complaints. Non of them has been resolved. Was advised to upgrade my contract and pay extra money. Again there was a issue with internet connection. They have decided to sent engineer out who spent 10 min at my house doing absolute nothing but complaining how the Talk Talk works and how short they are. Second engineer have changed the Router. Again problem. For last 2 months I have spoken with 7 different customer advisors non of them could resolve my problem. Kept paying my bills and having no internet. I have mention to all of them that I want to cancel my contract. They said first they have to resolve the problem with the convention. So rang couple of times again spent loads of times on the phone with rude customer advisors. When the problem was solved I was advised to ring talk Talk the next day because the department was closed. So dang the next day to find out I have to give them 30 days notice to cancel the contract. Guys avoid Talk Talk if you want to save your time and nerves. Also money !!! They are not helpful at all. The worst is dishonest customer service . I’m glad I have cancelled the contract FINALLY. Disappointed that I have lost so much money and time. Never again . Please watch out !!!!!
5 years ago
TalkTalk has a
1.2
average rating
from
1,513
reviews
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