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Jade
I wouldn’t even give one star if possible. The broadband is appalling. So slow that it’s more efficient to use the data off my phone. When you call customer service they literally pass you around the office and offer no help other than charging you to get a technician out for their poor service. They do not look after their customers. They do not fulfil their end of the contract you agree to and adhere to, yet threaten charges if you wish to terminate your contract due to their negligence. I would under no circumstances recommend this broadband service, sure it’s cheap but they don’t provide the bare minimum Mb that is within your contract. I will not be continuing my contract with this broadband ‘provider’ and January cannot come soon enough to be rid of them.
5 years ago
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TalkTalk has a 1.2 average rating from 1,513 reviews

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