Stay away from this joke of a company my oap mother cancelled her account 1 year ago but for some reason they kept the account going even though she no longer lived at the address where they were providing it to. A year down the line she has bailiffs at her door telling her she needs to pay up. When I phone up on my mother’s behalf as she was getting no where with trying to cancel the account they kept me on the phone 2 hours passing me from pillar to post just to cancel the account. They even tried to get me to change the account into my name as I’m working and not on a pension like my 70 year old mother said u will be able to afford it more than your mother. And still after I refused they still wouldn’t cancel the account. my mother had had sleepless nights wondering how she going to pay this bill that just keeps getting bigger and bigger because they won’t let her cancel. Anyway in the end the only way this was going away was for me to transfer it to my name and pay these bullies so they would leave my mother alone. Thanks talk talk for all the stress u have coursed it is very much appreciated 👍😡