I first posted on here 5 months ago and have still not resolved issues with Talk Talk. They refuse to acknowledge my phonecall with Shirley on 31st March when at the end of a conversation that went over an hour, I said I do not trust Talk Talk, I am not proceeding and I am within the time limit/cooling off period. Once the cooling off period had finished Shirley (now calling herself Cora) phoned back saying they could bill me until 2020. Talk Talk ignored my requests for all mattes to be dealt with by post, until June When I received two letters within one day of each other,k one asking for Data Protection info and the other stating as I had not responded they were setting agents on to me. Within 3 days I received a letter from Moorcroft Debt Collection Agency. As I had already reserved my position against Talk Talk I informed Moorcroft of this and reserved my position against them also. Moorcroft then wrote saying they were not acting for Talk Talk and I should deal directly with them. I have now received a letter from the CEOs office again denying the conversation of 31st March etc and opffering £30 compensation which would leave me with £76 to pay for a service hey cut off in early April on a contract I had cancelled all within permitted time limits. Intimidation and fraud. I am taking matters further and have requested details of the March 31st conversation, saying that if the end is missing altered or changed in any way I will be taking this further. This is fraud on a big scale, it may be only £100 here, £200 there but multiply this by tens of thousands and you begin to see the scale of it. Unless they acknowledge that conversation I will consider reporting them to the Police. Has anyone else done so? Quite frankly the lies, the stress, and the time I have spent so far, they should be compensating me bigtime. I cannot let this matter go as it's not just me but so many others out there. I think people pay up just to make the matter go away, but I will not - they basically demand money they are not entitled to with menaces