PEOPLE BE WARNED Avoid Talktalk like the plague. They are without doubt the very worst telecoms/broadband company that has ever traded. Anyone ignoring this advice will spend hours and days hanging on the phone trying to understand one of their Asian call centre workers, who think they speak English, but they certainly don't, trying to find whatever lies and excuses they can come up with to get rid of you and whatever you're query or complaint might be. None, of these call centre workers has any experience or common sense when you try to explain a problem to them, you literally wear yourself out trying to get them to understand the simplest thing. When they finally abandon all hope of trying to help you they tell you to have a nice day. If there were proper and efficient regulators around this company would be stopped from trading with immediate effect. Anyone who is still with them has my deepest sympathy.