Extremely high bill now moved from Onetel I have just been looking at my mother’s latest Landline phone bill as she had been moved from Onetel to a TalkTalk weekend package and completely disgusted with how much more she has had to pay compared to what she was when on a Onetel package. She was assured that she would be on a similar package to what she was on with Onetel this is clearly not the case. At no time was she informed of what the price per call would be with being transferred to the plan they put her on. She is nearly 90 years old and only has a state pension As an example with Onetel and now TalkTalk, a local call to Southampton from Southampton Tel number: 02380 number called 23rd July Onetel duration 00:40:00 cost £0.63 approx 1.6p per min 5th December TalkTalk duration 00:44:00 cost £7.27 approx cost 16.5p per min So speaking to her friend for 40 odd minutes as she used to has rocketed. Her bills were always around £15 per month if not less, you can imagine my surprise that the bill she has just received as a TalkTalk customer was £62.85 for 46 local calls. This is about 10 times what her old bills were. I have sent a letter of complaint to TalkTalk and awaiting a reply, and have now moved her to BT. After further googling I gather there is something called call boost that allows calls to landlines etc. for £10 a month. This has never been mentioned to my mother and if she would have been aware and had this she wouldn't be getting such a high bill? Still stuck with these rip off merchants apparently I have to wait to end of December before I get released, meanwhile my mother will have to stop using the phone, she cannot afford 35p plus or whatever per minute!! Even more disgusted with TalkTalk !!!