Broadband very slow and un reliable speed, customer services terrible and spent hours/ days on the phone over a couple of years trying to resolve snail pace internet. Needed a new box, even offered to pay for this, and was refused. Be aware that any speeds logged on Talk Talk speed tester cannot be accessed when making a complaint. Told to log these on this site which I did for over a year, after independent complaint review because Talk Talk chose not to submit these as evidence, and I couldn't/ don't have access to these weren't taken into account (a total scam). Can honestly say that this has been the worst and most frustrating experience of my life, repeating myself on every call and re inventing the wheel with different customer services advisersl. Never again, horrendous.