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Anne
I've had numerous problems since switching to Talk Talk 2 moths ago. A router that needed replacing, a remote control that needed replacing, a TV box that also needed replacing and problems with my landline. Customer service try to be polite but sometimes don't listen and/or don't understand the query unless repeated several times (partly due the language barrier). I've also been cut off I'd call. Unbelievably frustrating, exhausting & time-consuming to deal with. Would not recommend and as soon as I can switch to another provider, I will.
4 years ago
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TalkTalk has a 1.2 average rating from 1,511 reviews

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