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Anonymous
Lazy, humiliating and uncaring customer service. I've been trying to leave TalkTalk for three months and the whole process has been distressing, full of delays and false information. I was assured that my account was cancled and that all bills had been paid. A month later I am again charged for a months service. Also listening to a customer service member laugh as she covers the phone while I describe my problem was difficult as someone who struggles with social anxiety.
4 years ago
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TalkTalk has a 1.2 average rating from 1,511 reviews

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