The worst customer service ever. They were supposed to deliver the router and it never came! I have CCTV to prove no driver delivered and I even cancelled with them because of the poor service and not doing what they promised! Management was supposed to call me and they hadn’t even called regarding my complaint. Women said you’re supposed to go live and then cancel I said how can you even do that when you haven’t delivered the router! I demanded on cancelling the service! And she explained terms and conditions saying I won’t be charged for anything and I should call back the next day! So I done that and their lines are closed due to covid-19! They are scammers and emailed my partner saying he’ll be charged I’ve cancelled my direct debit before they can charge as they failed to do deliver adequate professional services to their customers!! The staff were so rude and I’m taking this to the press as everyone has the rights to know what kind of company Talktalk is.