Talk talk the worst customer service ever, Engineer was meant to come out but due to COVID 19 ; GOVERNMENT GUIDELINES, they not suppose to come into customer house not even to connect their broadband, even if you're a first time customer to Talk talk. From the 24 Talk talk meant to come and connect my broadband, still no sign of them. When I called them, they keep saying we're checking out the signal and configuring the broadband all the way from South African they still configuring broadband. All the way from the Philippines and they still trying to configuring broadband, no broad. From the 24th of March up-to-now today 31/03/2020 I am still waiting for my Broadband. They promise me an Engineer will come out yesterday Monday, 31/03/2020 Engineer didn't show up. I called up yesterday the office - Contact Center's now closed. Today is Tuesday 31/03 close. I am without any broadband, my daughter is doing all her subjects online, yesterday her tutors email her with updates she couldn't even response back to them. I cannot even finish my assignments that I suppose to submit online. Talk talk is the worst broadban provider, their customers service is so crapped its unimagingeable, rude , obrupt, orrogant and poor. Why are they allowing to still trade? Why people like myself still signing up with them? becasue they are cheap, customer service is disgusting, and their broadband is cheap what they promised to provide that they didn't even provide for the customer. Boris Johnson stop put them out of business until they can appreciate customers and deliver what they promise they will deliver to customers. All the customer service that I had spoken seems to have a problem and attitude, they're terrible and horrible. They knows nothing about customer service, they deserve to work in the coal mine, and I meant it in a nice way! Last week thursday one of the customer service agent so so so rude I couldn't what I was hearing over the phone from someone who are meant to help customers, he was swearing at me, the customer, simply because he kept asking the same question over and over, which shows imcompetency about his work. He started to behaving badly to me I was so shock it leave me in tears and fustration.! This makes me wake up and think this isn't the company I want to give my custom to you see where the management's at when staff behaving in those disgusting way.