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Dan
Joined talktalk, 16th February. Fixed price, 18months faster fibre at £23.50 plus vat totalling £26.50.The estimated set up for my internet was 5th March. I took many days off to be home. They missed 3 appointments. I made many long calls but recieved lies about 2 months free service and credit in my account for missed appointments. No internet until 13th March. My first bill was totalled at £31.73 after 20 days, taken from my account on the 1st of April. I give up. Very Poor Customer Service. Terrible. I am suprised the company still exists. They only cause customers terrible stress. Lies after lies they will tell me. They promised compensation so their employees wont have to deal with my calls. Lies after lies. They have no respect for customers time. Amature skills of dealing with customers problems. I do not recommend talktalk to anyone. They make me feel helpless and stressed.
4 years ago
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TalkTalk has a 1.2 average rating from 1,509 reviews

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