Absolutely appalling company to deal with! I had an account with this company for a few years. During that time they billed me for services that I didn't request and this took an age to sort out but this was nothing compared to the problems I had when I tried to cancel the account when I moved premises. It took several phone calls and emails and more than a month to get this done. I Then received an additional bill covering the time I wasted trying to shut down my account that would have been invalid had they acted correctly. When I called and emailed to question this they once again reverted to ignorant/awkward mode and answered my queries with completely irrelevant answers. Although technically the service was adequate - BEWARE This company make it incredibly time consuming and difficult to part company with and they charge YOU for the time that they waste doing so. There are plenty of providers out there, you can do a lot better than this crowd.