I have been Talk talk customer for few years and it was one of the stupidest thing I have ever done. Talk talk broadband is the worst service ever. If you do speed check and find out the slowest ever broadband, you contact them. They pretend to be helpful by sending an engineer within few days to your place, but actually it is a charged service. You will be billed for up to hundreds. When I tried to stop the service after finishing my contract, it took me several phone calls. They took advantage of the COVID pandemic by stopping the cancellation service all together. I could not find any way to cancel my contract as all I had is automatic message. There was no online option for cancellation. When I attempted to email them, what I received is automatic reply. I eventually wrote to CEO office for complaint. Despite the agreement from the conversation of CEO office to cancel my contract which is apparently my customer right, I continue to receive billing for the service I do not agree to carry on. Why such company is still allowed to operate in UK? There are too many complaints and customer right violation. It is one of the most disgraced companies i have ever dealt with. Please avoid by all means.