very bad company, for commissioning, it took 3 weeks, the technician came, he put the cable through the window, I could no longer close my window, I had to contact talktalk several times so that he sends a technician back to run the cable normally, the technician only returned a month and a half later. In August, I left England, so I decided to terminate my contract, I contacted them on August 24, 2020 on the chat, the agent confirmed to me that my termination will be effective on October 11. past the month of october i still receive invoices, i get back in touch with them, they made me change agent 4 times, more than two hours online with them, they tell me that my contract is still active, that 'it will only be terminated on November 21, that I will have 100 pounds of termination fees and that I have to pay for the months of October and November ... customer service is really catastrophic ... unprofessional, liars, and endless waiting time ... really disappointed by this experience