I just read an article about Chinese Merchants being outraged about I t Temu's "Refund w/o Return" policy. Let me give you the answer. It's simple and effective and it will put an end to this BS that Chinese Merchants are screaming about.
SHIP ITEMS IN BOXES!!! when you ship things in ridiculously tightly taped bags, things WILL get broken, corners of metal signs WILL get bent. I'm going to step out on a strong limb and say that 95% of your complaints are that things are damaged and the shipping bags are damaged.
Now, why should the consumer be saddled with paying to ship products back to Temu, in whatever country they were shipped from when the fault is on Temu and HOW they ship purchases?? The tape is SOOOOO tight and anything that goes through the mail handling system is going to get banged around and either damaged or broken.
To the Chinese:
規定 Temu 發貨時必須裝在盒子里而不是袋子裡! 損壞報告將減少 95%。
Guīdìng Temu fā huò shí bìxū zhuāng zài hézi lǐ ér bùshì dàizi lǐ! Sǔnhuài bàogào jiāng jiǎnshǎo 95%.
In English:
Mandate that Temu ship purchases in BOXES instead of bags!! Reports of damage will reduced by 95%.
8 months ago
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