I ordered $21.46 worth of merchandise on Oct. 9. The money was deducted on Oct. 9. Been a month and 10 days! My merchandise has not arrived, but they've taken my money. Temu says my pkg. is in transit, but UPS says they haven't received the pkg. yet under that tracking number. Temu was rude when I asked about my order. Seemed like they were talking down to me, sending messages like, "Please be patient, it is being sent." But my tracking # tracked through UPS says they haven't received the package yet. I sensed fraud, so I submitted a case to Paypal. Now Temu is threatening it will take longer to get my money back since I created a case. Then, Temu asked me to remove the case, wait til I receive my items to do a refund, then send the items back to them for a refund. I REALLY DON'T WANT A REFUND! I WANT MY ITEMS I ORDERED A MONTH & 10 DAYS AGO!!! I was just requesting a refund because I didn't receive the items! I wrote them a message back saying, "When/ or if I get my items, I'll remove/close the case!" Paypal says you cannot reopen a case once you've closed it! Yeah, so Temu was being sneaky, trying to get me to close the case! Nov. 26, Paypal will make a decision on the case....and I will be closing my Temu acct....all for an order of $21.46.