I spent over an hour trying to explain, if I put all my return items (7 being heavy tarps) in one box, it is too heavy to lift. All in vain. Thought I had solved weight issue and put 3 x large tarps, and some smaller return items, in one parcel and the rest in another. Did not work as it generated a return postage charge. Again, tried explaining weight issue to different staff member. Kept receiving generic replies about returning items. Realised I was bashing my head against brick wall trying to find common sense answer. I cancelled all return requests and started again. Returns system would only accept the tarps and 11 other items - 18 items in total - in one box, which I cannot lift. Return system generated another return, this time allowing 11 items to be returned in one box. Except for 2 items, the rest were baby clothes, which bareĺy covered base of box. Another return generated for three remaining items of return. Thought I would give Temu one more try to see if three items could go in box with baby clothes. Stupid me! On top of this ridiculousness is Temu's HUGE carbon footprint it is unnecessarily making. Loyal customers were hit with minimum purchase limits, mine is $50. It now means, to purchase my $20 item I have to waste extra $30 on items I do not want and am going to return. Extra fuel used for heavier bulkier oackage to be shipped qnd delivered to me. Fuel used by me to return excess items to post office. More fuel used for delivering package to ship and shipping back to Temu. If not shipping then flying. Temu is creating more carbon output through their minimum purchase rule and costing company millions $ for customers returning unwanted items. This explains the 'logic' I had to deal with regarding package weight issue.