I had about a 7.00 credit left because they didn't send a complete order. Anyways, When I upgraded my phone for some reason when I reinstalled the app, All my info of prior orders, Credit ballance was gone. I also noticed the 10.00 minimum order is now 20.00 Tried to get help from customer service, they just told me to try another account which I did before contacting them. I suggested they could just verify it is me by checking my name, address where past items were sent because I dont want to give my cell number.. . But they just said the same thing. I now un-installed the app and will not use them ever again. They got my money, and the credit I had left but in the long run, they loose because they list a paying customer. Also, I feel they sell your information because ever since I started using temu, I started getting emails from all kinds of businesses. I'm done with temu, it a shame too because some of the items were fair price and I was happy with those purchases.