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Garth Cassidy
I put a couple of items in my Temu shopping cart. I wanted to check if I could find better prices anywhere else. The next day, Temu had processed the order without my permission. They took the money out of my bank account within seconds. The next day when I saw the money out of my account, I phoned Temu to try and get a refund on the money. They said three of the items were already shipped, so I couldn’t get a refund for them, but I could return them and get a refund and it’ll take 14 days after they receive an inspect the item. One of the items still had the option for a refund, I filed for the refund and they said they wouldn’t accept it because the order had already been processed. So now that item has been dropped at my house, I found another item that was the same for $150 less, but they do not do a price comparison like they say they do. The only price adjustment they’ll do is if we find the same item on their website for a different price. Temu is nothing but a huge scam. I could return this item, but I have to pay for the courier to come pick it up from my house and return it to them. We’re talking about 150 pound item and it will cost between 100 and $150 to return it. So that money, even though I didn’t order anything, though I was charged for the item within seconds will cost me $100-$150 to return and then it will take 14 days after they inspect the item before they return my money. And on top of that, they might not return my money, they might just give me a credit with Temu to buy something else. Don’t shop at Temu. They’re robbers, their thieves and they don’t care about anybody. I told them I was a pensioner on a fixed income. They don’t care don’t waste your time at Temu.
2 months ago
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temu.com has a 1.5 average rating from 2,473 reviews

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