Avoid Tennis Point if you can. I ordered some Fila tennis shoes two months ago but received the wrong size. So, I got in touch with Tennis Point Germany. Their return policy is rather obscure. They asked me to send back the shoes from Dubai to Germany at my expense, even if it wasn’t fault! As soon as I challenged their return policy and they knew they had messed up my order they stopped answering my emails. Very unprofessional and inconsiderate. I called them once and they said they were working on it but no effort whatsoever was put into communicating with me. The tennis shoes are sitting in a box at home as Tennis Point didn’t bother replying to my emails despite multiple attempts because they thought that one customer didn’t really matter. That’s why I am here to share my experience, and to prove that one customer does actually matter! They should be named Tennis Disappoint!
3 years ago
Tennis-Point has a
1.5
average rating
from
105
reviews