To me it looks like a hideaway company. I ordered a Yonex racket this sunday and was trying to check with them on the details of the racket after finding a couple of discrepancy on the details while reading it on Yonex website. So I e-mailed them two days straight and there was no reply and they shipped the product anyway. When I read the invoice and order history in their website, they do not match. I am not sure how to take it forward when they say they reply back as soon as they can and customers are very important to them and they don't treat them that way. I am still waiting for the right reply and hopefully get the right product. If not I will have to trigger the return and refund process which I am not sure how well it will go looking at how things are now. Might be one of those dodgy websites. Don't risk going for it is my advise.