We ordered a side panels and a front panel for our tent on 21 October 2024. Part of our order was delivered near Port Macquarie. We live near Canberra. That part of the order has remained near Port Macquarie for the almost 4 weeks. We are told that we should wait for TentWorld to resolve the matter with their Courier Service. In the meantime, we are going camping this weekend without order placed well in advance of our trip. The only upside of this is that there are good people out there who told us where the package is and left it at place where it is easy to collect. The downside is that TentWorld or their Courier Service is unable/unwilling to collect the item. We hope to have the matter resolve soon.